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Manual review

Let customers request review; approve or reject from your dashboard or API.

AGENTS.md

Checkouts can enter manual_review when verification is ambiguous or when auto_manual_review_on_fail is enabled. Customers may also request review.

Customer request

POST/api/public/gateway/checkouts/:public_id/manual-review/

Merchant actions

bash
# Approve (optional amount override)
curl -X POST https://verifyitet.duckdns.org/api/platform/checkouts/cs_.../manual-review/approve/   -H "Authorization: Bearer <JWT>"   -H "Content-Type: application/json"   -d '{ "amount_etb": "1500.00", "note": "Matched bank SMS" }'

# Reject
curl -X POST https://verifyitet.duckdns.org/api/platform/checkouts/cs_.../manual-review/reject/   -H "Authorization: Bearer <JWT>"   -d '{ "reason": "Wrong receipt" }'

Webhook events

  • checkout.manual_review_requested
  • checkout.manual_review_approved
  • checkout.manual_review_rejected